Our services

Legal advice:

The legal department provides advice to beneficiaries through internal and external referrals.
1- The beneficiaries come to the Amal Center for Advocacy and Recovery, either in person, or they contact the legal department via the hotline.
2- The referral employee receives consultations from survivors of arrests, families of missing persons, and Syrian refugees through the hotline 0090501356401, and transfers them to the legal department in the center to receive legal advisory services and follow up their cases

Amal Center's legal department staff conducts awareness-raising workshops to support families of missing persons in international law and human rights treaties, international justice procedures, documentation and gender-sensitive transitional justice.
– Legal information sessions on national and international local laws and international conventions.
–The staff of the Amal Center in the Legal Department holds sessions on legal issues (online or physical session) with the aim of providing legal information on general legal issues.

The referral employee receives referrals and transfers them internally based on the results of the pre-assessment questionnaire. The beneficiary can receive individual sessions at the center or online. The individual sessions of the psychosocial support session, which is provided by the Amal Center to the beneficiary of the (Additional Problems Management) program, consisting of seven individual sessions over a month and a half (one session per week).

When specialized mental health care is needed, the case is referred to the counselor of the psychiatric department, the psychiatrist, so that the counselor evaluates the case and decides whether it is in need of an external referral. In this case, the assignment form is filled out.
1- Psychosocial support group sessions
2- The staff of the Amal Center, the Psychosocial Support Department, and the department’s counselor, conduct a group session for a number of beneficiaries related to psychological issues.

In short, the services provided by the Psychosocial Department, whether in person or via the Internet, are as follows:
1- Referring the case to the counselor of the psychiatric department, the doctor (internal referral).
2- Referring the case to the individual session service (internal referral)
3- Referral of the case to psychological treatment centers outside the Amal Center (external referral)
4- Closure of cases after the first consultation
5- Sessions of the Psychosocial Support Department: The psychosocial support team at the Amal Center for Advocacy and Recovery raises awareness and psychological support for the families of the missing and survivors by providing group sessions.